Our Service
Purchasing diesel engines and generator sets often involves more than selecting a product. Power requirements, installation conditions, local standards and transportation arrangements can all affect the final equipment configuration. Our service is designed to support customers throughout the entire procurement process, from equipment selection to operation after delivery.
Power Selection Assistance
Choosing the correct equipment is one of the most important steps in a project.
Before quotation, our team can assist with
• Power requirement evaluation
• Prime power and standby power selection
• Generator sizing recommendations
• Engine model matching
• Voltage and frequency confirmation
• Environmental condition assessment
Typical information we request includes
• Application type
• Required power output
• Operating altitude
• Ambient temperature
• Local electrical standards
• Continuous or backup operation requirements
This helps reduce the risk of oversizing or undersizing equipment.
Customized Configuration Service
Different projects often require different generator configurations. We provide customization options including:
Generator Set Customization
• Open type or silent type
• Trailer-mounted generators
• Extended fuel tank systems
• Automatic Transfer Switch (ATS)
• Synchronization systems
• Remote monitoring functions
• Containerized power stations
Electrical Configuration
• 50Hz or 60Hz
• Single-phase or three-phase
• Different voltage outputs
• Customized control panels
Appearance Customization
• Customer brand nameplates
• Company logos
• Canopy colors
• Packaging customizatio
OEM and private label projects are available for distributors and equipment brands.
Technical Documentation Support
To assist customers with installation and operation, we provide technical documentation according to project requirements. Available documents may include:
Product specifications
Technical data sheets
User manuals
Wiring diagrams
Maintenance instructions
Spare parts lists
Documentation can help customers complete local installation and commissioning more efficiently.
Production Progress Updates
For project orders and bulk purchases, customers can receive updates during production. Available support includes:
- Production schedule updates
- Assembly photos
- Product testing photos
- Testing videos
- Packaging photos
- Container loading photos
This allows customers to monitor order progress before shipment.
Factory Testing Before Delivery
Generator sets are tested before shipment to verify operating performance. Testing procedures may include:
• Starting performance verification
• Voltage stability inspection
• Frequency inspection
• Control system inspection
• Protection function verification
• Load testing when required
Testing records and videos can be provided upon request.
Export and Shipping Support
We assist customers with international shipping arrangements. Services include:
• Export packaging
• Container loading planning
• Shipping document preparation
• Commercial invoices
• Packing lists
• Certificate support where applicable
For customers with designated freight forwarders, we can coordinate loading schedules directly.
Spare Parts Supply
To support long-term equipment operation, spare parts are available for supplied products. Common spare parts include:
- Filters
- Belts
- Water pumps
- Injectors
- Sensors
- Control modules
- Generator components
Spare parts can be supplied together with equipment orders or separately when needed.
Technical Support After Delivery
Our technical support team can assist customers after equipment arrival. Support includes:
Installation guidance
Startup assistance
Operating instructions
Routine maintenance guidance
Troubleshooting support
Most technical issues can be addressed through photos, videos or remote communication.
We work with:
Equipment distributors
Generator wholesalers
EPC contractors
Construction companies
Mining contractors
Agricultural project suppliers
Marine equipment suppliers
For long-term partners, we can provide product information, technical assistance and project-based configuration support according to specific requirements.